Unfortunately, we cannot accept returns or exchanges for change of mind. We will happily replace faulty items if a product has slipped through our high levels of quality control, please let us know immediately (within 14 days or purchase) by emailing us at firstname.lastname@example.org. You will then ship the package back to us.
Once we have received your package, we will inspect it and advise you of your refund status. You will receive a refund to your original payment method. The time between the refund and the credit showing in your account will depend on your card issuer’s policy.
Unfortunately, no. If you are interested in an out of stock order, please email us directly on email@example.com and we will let you know once the item is back in stock.
To be fair to all of our customers we do not offer pre-orders.
Swaddles: Cold hand wash with like colours in their own delicates laundry bag. Lay flat to dry, DO NOT tumble dry as item will shrink. If you don’t like a slight crinkled look, a light iron once dry will bring your swaddles up beautifully.
Blankets: Cold gentle machine wash with like colours. Use gentle/wool wash detergent. Do not wring, bleach or soak. Dry flat in shade. Do not tumble dry or dry clean.
Unfortunately, not at this point.
Contact Us:If you have any further questions, please contact us at firstname.lastname@example.org